Return / exchange
As a customer you have the right to return or exchange the order within a period of 14 calendar days without stating reasons. You must inform Studio Bertha by mail (firstname.lastname@example.org) of the decision to return the order. Returning an order must be undamaged and in its original packaging.
Returning or exchanging the return of the order are at the expense of the customer. Notify us before returning a package. Then we are prepared for this from our side :-).
Return and exchange address: